How long will it take for me to receive my order?
It usually takes 3-5 business days to receive orders placed online or by phone within the continental US. If you have not received your order within that timeframe, please double check that the order was placed, check your shipping address, and write to firstname.lastname@example.org.
What if I gave you the wrong shipping address?
Please contact us immediately with the corrected information. If your order has not yet shipped, we will correct it immediately with no problem. If your order has already been shipped however, we can only be patient and wait for the returned package to issue a refund. In the meantime, you may re-order on our website to have it shipped to the proper address.
Can I make an international order?
Yes! When you make your order online, select your ship-to country and proceed through the checkout. There is an additional chage for international shipping.
Can I make an order by phone, fax or mail?
Yes. To order by fax or mail, print this form. Or, feel free to give us a call at 1-877-331-TINY and make your order over the phone.
Do you still sell plans for an older design that used to be on your website?
Sure, we can sell plans for any of the homes featured in the Tumbleweed Portfolio Volume II. Please contact us for ordering information.
How do I sign up for a workshop? Are you sold out yet?
Please select the date you wish to attend and click the add to cart button. You will receive further information by email to secure your seat in the workshop. We will note "sold out" where there is no space left for an upcoming workshop. New workshop dates, tours and other events will be announced on our website and in the free e-newsletter.