If you are unhappy with books or DVD you have ordered from Tumbleweed, please return the item within 30 days of purchase, and we'll refund the payment in full; no questions asked. Inform us via email that you are returning the book(s) so that we may keep a lookout for them. For a prompt refund, please send books back to:
Tumbleweed Tiny House Company
15 West MacArthur St., Sonoma, CA 95476
All plan sales are purchased with a 30-day, money-back guarantee. You may return your plans for full credit, if returned within 30 days of purchase. In addition, you may exchange your plans up to two times. Our exchange policy is open for two years after purchase.
If you are unable to attend for any reason, you can (a) cancel up to the Wednesday of the workshop for a full refund (b) substitute the name on your ticket and have a friend take your place (c) change to any of our other workshops or (d) apply your purchase toward any future Tumbleweed workshop or other Tumbleweed products.
If you aren't completely satisfied at the event, simply turn in your workshop book and name badge to a Tumbleweed representative by 1:30 pm on Saturday and you will receive a full refund. You must be present to receive this refund and it is only authorized at the event.
Complimentary tickets are not eligible for transfer or refunds and must be used at the time issued.
Unfortunately, houses can not be returned. We understand that people have changes in jobs, cities, or family tragedies that can not be anticipated. In the event that you no longer wish to keep your house, please contact us, and we will gladly assist you in promoting your Tumbleweed House for sale through the use of our website and eNewsletter.