Return Policy

Books and DVDs

If you are unhappy with books or DVD you have ordered from Tumbleweed, please return the item within 30 days of purchase, and we’ll refund the payment in full; no questions asked. Inform us via email that you are returning the book(s) so that we may keep a lookout for them. For a prompt refund, please send books back to:

Tumbleweed Tiny House Company
15 West MacArthur St., Sonoma, CA 95476

Building Plans

All Tumbleweed DIY Tiny House Building Plans sales are purchased with a 30-day, satisfaction guarantee. You may RETURN your plans and receive a refund. To receive the refund, please complete the Tumbleweed Building Plan Return Request Form and fax it to (877) 331-8469 or email an image or scanned copy to support @ tumbleweedhouses.com.

Workshops

If you are unable to attend for any reason, you may:

  • Cancel up to 14 days before the workshop begins for a FULL REFUND.
  • You may TRANSFER your ticket to another workshop up to 3 days before the workshop (Wednesday before the workshop). You can only transfer once and transferred tickets are not refundable.
  • At any time you may TRANSFER your ticket to a friend to take your place.

Complimentary tickets (sweepstakes winners and media comps) are not eligible for transfer or refunds and must be used at the time issued.

Tumbleweed Trailers and Tiny House Shells

Tumbleweed Trailer and Tiny House Shells sales are final. Once payment is made, Tumbleweed Trailers and Tiny House Shells can not be exchanged, cancelled, returned, or refunded. Each one is custom made and the materials are ordered once the payment is received. It may be possible to alter the product after it has been ordered depending on the level of alterations and the work already done (additional charges may apply).

Tiny Houses RVs

Tiny House RVs sales are final. Once payment is made, Tiny Houses RVs can not be exchanged, cancelled, returned, or refunded. Each one is custom made and the materials are ordered once the payment is received. It may be possible to alter the product after it has been ordered depending on the level of alterations and the work already done (additional charges may apply).